Payment methods

1. Payment methods accepted

Secure payment methods that comply with current Italian payment services legislation are available on the website.

The following payment methods are accepted:

Credit and debit cards: Visa, Mastercard, American Express, JCB, Discover

All payments are processed upon order confirmation, subject to verification of product availability and validity of the selected payment method.

2. Transaction security

The protection of customer payment data is a priority.

All transactions are carried out via secure connections with SSL encryption, in order to guarantee the security of personal and financial information.

The website complies with European requirements regarding strong customer authentication.

Payment card data is not stored on the servers.

Payment processing takes place exclusively through authorized payment service providers that comply with international PCI DSS security standards.

3. Currency and applicable taxes

All prices indicated on the website are expressed in euros (€) and include applicable taxes according to current Italian legislation.

No additional fees are charged during the payment process, unless explicitly stated otherwise on the purchase page.

The applicable shipping costs are as follows: for orders equal to or greater than €130: free standard shipping; for orders less than €130: fixed shipping cost of €16..

4. Payment confirmation

After successful payment, the customer will receive an order confirmation email containing a reference number.

Order processing will begin only after the transaction has been authorized by the payment provider.

If payment is not authorized, the order will be considered invalid and will not be processed further.

5. Payment problems and refunds

If you experience any difficulties during the payment process, we recommend that you:

check the payment details entered
ensure that sufficient funds are available
contact your payment provider or banking institution

Refunds resulting from approved cancellations or compliant returns are processed within 2–3 business days and credited using the same payment method used for the original transaction.

Actual crediting times may vary depending on the payment service provider.